First Line Supervision

 

This course is designed to provide the basics in effective supervision to current supervisors or those preparing for the supervisory role. Subject areas include conflict resolution, understanding personal profiles, the supervisory challenge, communication, employee performance appraisals, motivational principles, leadership, planning and decision making, the disciplinary process, ethics, cultural diversity & sexual harassment.
(CEH: 12-hours Technical Skill; 8-hours Legal Studies; 16-hours Interpersonal Perspectives & 4-hours Skill Development.)

Topics Include: 

  • Role of the Supervisor
  • Supervisor & Subordinate Relationships
  • Planning
  • Decision Making
  • Reporting
  • Directing
  • Leadership
  • Stress Management
  • Improving
  • Evaluations & Performance Appraisals
  • Discipline
  • Supervisory Ethics & Sexual Harassment
  • Cultural Diversity
  • Conflict Resolution

This is a POST approved course and the following hours will be awarded from each of the core curricula areas:
 
Legal Studies -8 Hours
Interpersonal Studies -16 Hours
Technical Studies -12 Hours
Skill Development -4 Hours

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